It can get hard to stay motivated when you’re working independently. However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you. Save time and find higher-quality jobs than on other sites, guaranteed.

It’s a wise move to prepare your home office before you land a remote customer service job. This will provide a good space to do phone or video interviews, and it’ll be a bonus point for you if you can show employers that you’re already prepared to work remotely. If you want to work from the comfort of your own couch, a remote customer service job might be the answer that you’ve been searching for. It’s an accessible field to work in remotely, whether you have prior in-person customer service experience or are interested in making a career shift.

Highest Paying Remote Customer Service Jobs

With the shift in the employment landscape over the last couple of decades, more people are seeking a job they can work from home. And many companies are moving their customer service positions from the office to remote work locations. Walgreens has a call center where employees can work remotely and field inbound and outbound service calls.

That’s where the responsibilities of remote customer service personnel come into play. This subreddit is a place for teams, companies and individuals who want to share news, experience, tips, tricks, and software about working remotely or in distributed teams. This company is completely https://remotemode.net/ remote, so all employees work from home. According to Glassdoor, the pay for this position is $23 to $25 per hour. This company hires Customer Success Specialists to work from home. This position’s pay is between $54,000 and $60,000 per year or roughly $25.96 to $28.84 per hour.

The HubSpot Customer Platform

Your character and willingness to learn are the most important factors in your ability to thrive in a home-based customer service job. Working in customer service no longer means sitting in a cubicle. what is remote customer service You don’t have to drive to an office park or commute 90 minutes on a train every day. Customer service professionals (and their employers) can let go of that daily grind and still get ahead.

• I currently have a full-time job, but I’m in need of a second job to help keep up with my bills.
• You want to create an environment that is as similar to an office as possible to ensure you remain productive and in a professional zone.
• The starting pay is $15 per hour, but they also offer the potential to earn an additional $350 per month for meeting their metrics.
• For instance, the contract might say that you’re paid for “engaged minutes” but that you’d be paid for at least 30 of the 60 minutes in your shift, engaged or not.

For instance, the contract might say that you’re paid for “engaged minutes” but that you’d be paid for at least 30 of the 60 minutes in your shift, engaged or not. If you’re trying to find a good job without the financial impact of a degree, you’re in luck. In addition, many employers provide on-the-job training to help you succeed in the role. Outsourcely offers you long-term remote customer service jobs. For example, one of the jobs featured on the platform requires you to troubleshoot customers’ inquiries via Intercom chat.

These 27 Companies Pay Remote Customer Service Reps Higher Than Most

Learn how to get a remote customer service job, the required skills, experience, and qualifications, as well as how to search for one. Along the same lines as the tip above, consider your schedule and availability. Remote customer service jobs are often available in a variety of shifts, such as overnight shifts, late night or early morning hours, weekends, or the traditional 9-to-5 schedule. Some customer service jobs will have a strict schedule, some may let you be flexible with your hours, and some may require you to be on call for when extra assistance is needed. Get clear on what schedule will work best for you and focus your energy on applying for jobs with the hours you need. Some allow you to work from home 100% of the time, but some may require you to come into the office regularly or occasionally.

• Randstad is a global staffing agency and HR services provider offering permanent, temporary, and outsourced staffing services and a range of HR solutions.
• One of the best features of this job is that you get to decide the hours that you’ll work.
• First, you need to sign up as a remote worker to get the job.
• So, work hard, keep learning, and try to give maximum return to your employer if you want to retain your job and move ahead in your career.
• Representatives typically earn between $10 and $20 per hour.

They provide information or answer questions about products or services and handle and resolve complaints to provide a positive customer service experience. Freelance customer service representatives, meanwhile, can schedule themselves and work part time. Generally, the companies that they work through connect customer service representatives with dozens of large companies. Reps get to choose the type of company they want to work with and whether to represent just one company or several. Virtual Vocations offers you customer service jobs with remote or telecommuting options.

Customer Service Managers — What Do They Do?

As it occurs entirely over the phone, it’s easy for a telephone research interviewer to work from home. While this position is usually in-office, it can easily be made remote as conversations can occur over the phone, via email, or even video conferencing. Long gone are the days that require call center agents to work in just that — a call center. While call centers are still widely in use, it’s relatively easy to handle the same tasks from the comfort of your home. WorkingSolutions enlists at-home customer service reps from the U.S. and Canada to serve a wealth of large corporations that need help around the clock.

Typically, this involves overseeing hiring, collaborating across internal departments, and reporting on the success of initiatives. Moreover, while few freelance platforms will pay by the hour for training, some offer education “stipends” that compensate workers for at least a portion of the time spent. So, you know customer service is the right job for you, but how do you actually land a job? In the United States alone, the number of remote employees has jumped by 115% in the last ten years! This leap signals a change in what it means to build a career as a support professional.